Fendizi (“we,” “us,” “our”) is committed to protecting your privacy and safeguarding your personal data. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with our website, www.fendizi.store (the “Site”), and our services (the “Services”).
By using our Site or engaging our Services, you consent to the practices described in this policy.
2. Information We Collect
We collect information that identifies, relates to, or describes you (“Personal Information”). The types of information we collect include:
Information You Provide Directly:
Contact Information: Name, email address, phone number, company name when you fill out a contact form, request a quote, or subscribe to our newsletter.
Project Information: Details about your business, project requirements, goals, and any materials you provide for a project (e.g., brand assets, content, logins).
Payment Information: Billing address and payment details necessary to process transactions. Note: we use secure third-party payment processors and do not store your full credit card details on our servers.
Information Collected Automatically:
Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting, browser plug-in types, operating system, and other technology on the devices you use to access our Site.
Usage Data: Information about how you use our Site, such as pages visited, time spent on pages, clickstream data, and the resources that you access.
Cookies & Tracking Technologies: We use cookies and similar technologies to enhance your experience, analyze trends, and administer the Site. You can control the use of cookies through your browser settings.
Information from Third Parties: We may receive information about you from analytics providers (like Google Analytics) or advertising networks.
3. How We Use Your Information
We use your information for the following business purposes:
To provide, operate, and maintain our Services.
To create, manage, and service your client account and projects.
To communicate with you, including responding to your inquiries and sending service-related updates.
To process transactions and send you invoices and payment confirmations.
To send marketing and promotional communications (where you have opted-in). You can opt-out at any time.
To improve our Site and Services through data analysis and feedback.
To prevent fraudulent transactions, monitor against theft, and protect our rights.
To comply with legal obligations.
4. Legal Basis for Processing (For EEA/UK Users)
If you are located in the European Economic Area (EEA) or the UK, we process your Personal Information based on the following legal grounds:
Performance of a Contract: To fulfill our obligations to you as a client.
Legitimate Interests: For operations, marketing, and improving our Services, where our interests are not overridden by your rights.
Consent: Where we have obtained your clear consent, such as for marketing emails.
Legal Obligation: To comply with applicable laws.
5. How We Share Your Information
We value your trust and do not sell your Personal Information. We may share your information with:
Service Providers: Trusted third parties who assist us in operating our website, conducting our business, or servicing you (e.g., hosting providers, payment processors, email marketing platforms, project management tools). These parties are contractually obligated to keep your information confidential and use it only for the purposes we specify.
Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.
Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
6. Data Retention
We will retain your Personal Information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
7. Your Data Rights
Depending on your location, you may have the right to:
Access the Personal Information we hold about you.
Rectify inaccurate or incomplete information.
Request Erasure (“Right to be Forgotten”) of your personal data.
Restrict or Object to our processing of your personal data.
Data Portability – to receive your data in a structured, machine-readable format.
Withdraw Consent at any time, where we rely on consent as the legal basis for processing.
To exercise any of these rights, please contact us using the details in the “Contact Us” section below.
8. Data Security
We implement appropriate technical and organizational security measures designed to protect your Personal Information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is ever 100% secure, and we cannot guarantee absolute security.
9. International Data Transfers
Your information may be transferred to, and processed in, countries other than your own. We ensure all such transfers comply with applicable data protection laws and that your information is protected by appropriate safeguards, such as standard contractual clauses.
10. Children’s Privacy
Our Site and Services are not directed at individuals under the age of 16. We do not knowingly collect Personal Information from children. If you believe we have such information, please contact us, and we will delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by the “Last Updated” date at the top of this page. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us at:
