Terms of service

1. Acceptance of Terms

These Terms of Service (“Terms”) govern your access to and use of the Fendizi website located at www.fendizi.store (the “Site”) and the digital design, development, and marketing services (the “Services”) provided by Fendizi (“we,” “us,” or “our”).

By accessing our Site, requesting a quote, or engaging our Services, you (“Client,” “you,” or “your”) acknowledge that you have read, understood, and agree to be bound by these Terms. If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms.

2. Services and Project Agreements

Fendizi provides custom digital Services, including but not limited to:

  • Website Design & Development
  • E-Commerce Solutions
  • Brand Identity & Graphic Design
  • Digital Marketing & Search Engine Optimization (SEO)
  • Website Maintenance & Hosting

The specific scope, deliverables, timelines, and fees for any Service will be detailed in a separate written proposal, quote, or statement of work (“Project Agreement”). Each Project Agreement, upon acceptance by both parties, shall be incorporated into and governed by these Terms. In the event of any conflict, the terms of the Project Agreement shall prevail.

3. Client Responsibilities

You agree to:

  • Provide all materials, information, branding assets, content, and access (collectively, “Client Materials”) necessary for us to perform the Services in a timely manner.
  • Ensure that all Client Materials provided are accurate, complete, and that you own or have secured the necessary rights, licenses, and permissions for their use in the project.
  • Appoint a single primary representative authorized to provide feedback and approvals on your behalf.
  • Review deliverables promptly and provide clear, constructive feedback.

Any delays caused by your failure to meet these responsibilities may impact the project timeline and may result in additional fees.

4. Intellectual Property Rights

  • Client Materials: You retain all intellectual property rights in the Client Materials you provide to us.
  • Pre-Existing Works: Each party shall retain ownership of its pre-existing intellectual property. Fendizi grants you a license to use any of its pre-existing IP incorporated into the Final Deliverables solely as part of those deliverables.
  • Final Deliverables: Upon receipt of full and final payment for the Services, Fendizi hereby assigns to you all rights, title, and interest in the final, delivered work product created specifically for you (“Final Deliverables”), excluding any pre-existing works or third-party components.
  • Third-Party Materials: Any third-party materials (e.g., stock photography, fonts, plugins, software) incorporated into the Final Deliverables are subject to their respective licenses, and you are responsible for complying with them. Some may require a separate purchase.

5. Fees and Payment

  • Fees: You agree to pay all fees as specified in the Project Agreement. Quotes are valid for 30 days.
  • Payment Schedule: A non-refundable deposit is typically required to commence work. Subsequent payments are due according to the milestone schedule outlined in the Project Agreement.
  • Late Payments: Invoices are due upon receipt. Overdue invoices may be subject to a monthly late fee of 1.5% (or the maximum rate permitted by law) and may result in a suspension of Services.
  • Taxes: You are responsible for paying all applicable sales, use, or value-added taxes.

6. Revisions and Approval

The Project Agreement will specify the number of revision rounds included for each phase of the project. Additional revisions or significant changes to the project scope (“Scope Changes”) may require a change order, resulting in additional fees and an adjusted timeline. Your written approval of a deliverable constitutes acceptance and authorizes us to proceed to the next phase.

7. Confidentiality

Both parties agree to hold each other’s confidential information in strict confidence. “Confidential Information” includes, but is not limited to, business plans, client lists, proprietary technology, and the terms of any Project Agreement. This obligation shall survive the termination of these Terms.

8. Disclaimer of Warranties; Limitation of Liability

  • The Site and Services are provided on an “as is” and “as available” basis. Fendizi expressly disclaims all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
  • We do not guarantee that the Services will be uninterrupted, error-free, or completely secure.
  • To the fullest extent permitted by law, Fendizi’s total aggregate liability to you for any and all claims arising out of or related to these Terms or the Services shall not exceed the total amount of fees paid by you to Fendizi for the specific Services giving rise to the claim in the six (6) months prior to the claim.

9. Third-Party Links and Services

Our Site or Services may contain links to third-party websites or services. We do not control and are not responsible for the content, privacy policies, or practices of any third-party sites. You access them at your own risk.

10. Termination

Either party may terminate a Project Agreement for cause if the other party is in material breach of these Terms and fails to cure such breach within fourteen (14) days after receiving written notice. Upon termination, you must pay for all Services rendered and expenses incurred up to the termination date. Sections on Intellectual Property, Confidentiality, Limitation of Liability, and Payment shall survive termination.

11. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of [Your State/Country], without regard to its conflict of law principles. The parties agree to first attempt to resolve any dispute informally. If unresolved, any dispute shall be finally settled by binding arbitration administered by [e.g., the American Arbitration Association] under its Commercial Arbitration Rules.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will do so by posting the updated Terms on our Site and updating the “Last Updated” date. Your continued use of our Site or Services after any change constitutes your acceptance of the new Terms.

13. Contact Information

For any questions about these Terms, please contact us at:

  • Email: legal@fendizi.store

Fendizi

In the ever-evolving digital tapestry, a brand’s online presence must be more than just visible—it must be captivating, intuitive, and powerfully effective. Enter Fendizi, a digital agency that approaches web services not as a mere technical task, but as an art form.